All DPF engineers have years of experience and in-depth knowledge of DI presses and all come from Heidelberg and KBA backgrounds. DPF purchase only quality DI presses with low impressions, all presses are inspected and print tested before purchase. If approved, machines are then brought back to DPF where they undergo an intensive refurbishment programme. This includes part re-spray, intensive hand cleaning and complete refurbishment, replacing all damaged or worn components with new. Only when we are 100% happy are DPF DI presses deemed fit for resale and are advertised as ready to leave our premises, with the latest RIP technology, training, a full 12 month warranty and unlimited after sales support.
Cleaned and Checked...
When DPF supply a cleaned & checked machine we mean cleaned and checked, not just “given a quick wipe down". Our DI presses undergo a vigorous cleaning procedure, ensuring all components are free of the grime that can increase component wear and tear and decrease print quality. When we say checked we mean that they have gone through our full mechanical checklist which we use on all presses and covers over 100 components. We always print test each press thoroughly to ensure complete satisfaction.
Print Test
A favourite slogan of ours is 'the proof is in the pudding'! All customers are invited to our showroom to see what we have available and for various demonstrations. If you then decide on a particular model you are invited for a revisit with a job of your choice for a live demo, no hidden gimmicks. Just bring the job on CD and see the quality of our product for yourself.
The install
Our team of qualified engineers will ensure the transition to your company is smooth and professional. We do a thorough on-site inspection before delivery to ensure the press will fit, check the electrics and answer any questions. On the day of installation the press is re-commissioned and print tested to our satisfaction. We then begin RIP and press training, this is arranged with the customer to suit his/her needs. Most machines are guaranteed from order within a six week period.
After Care
We have found this particular service to be invaluable to our customers to date. There could be no worse situation to find yourself in than to have made such a big investment and then find you are left in the dark with a machine you are not confident in running, possibly fraught with problems and with nobody to turn to for help, as the dealer you have bought from says, 'sorry, sold as seen'. This is where DPF come second to none. We will train you on the RIP and press until you feel confident. When that is done we will provide you with constant telephone and visual support whilst you get accustomed to how the machine works. We return at a time you feel would be best to refresh you on everything and answer any questions you have. In the unfortunate event you do have a problem on the press, (i.e. a board fails), due to our vast stock of machines and spares we will guarantee a response time within 24 hours to get you back up and running.
(This may be slightly longer for customers outside the UK).
in short...
What do we do...
Digipressfinder buy ONLY quality used machinery. We bring all our machines back to site where they undergo full refurbishment, cleaning, painting and print testing. Only when we are 100% happy are they sent out of our door with the most up to date RIP technology, a full 12 month warranty and full after sales support.
Digipressfinder speak to customers. Evaluate their needs and budget. Invite them to our showroom for a full demonstration on the press of there choice. We organise an installation date to suit your needs and always deliver on time. Most machines are guaranteed within a six week period.
DPF strive to meet customers needs and understand that the initial period of having a press fitted can be stressful. That is where our team really work together to make the transition as smooth as possible. No matter where you are based or what time of day, help is always at hand.
What don't we do...
We don't source any old press off the internet and deliver it to you!
We don't install the press and then wash our hands of it, leaving you with a big bill and a press you can't operate!
We don't say 'you have had your training, we can't help'.
We don't say, 'we are too busy, we will be out next week!'
but we do guarantee to...
Sell you a quality press at a fraction of the new cost and hold your hand every step of the way until
you are 100% happy. |